The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.
After studying the course materials of the Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.
This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training is a great way for you to gain multiple skills from the comfort of your home.
Module 01: An Overview of Hotel Industry | |||
An Overview of Hotel Industry | 00:18:00 | ||
Module 02: The Process of Selection and Recruitment in Hospitality Industry | |||
The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Module 03: The Process of Development and Training in Hospitality Industry | |||
The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
Module 04: Management of Front Office Operations | |||
Management of Front Office Operations | 00:19:00 | ||
Module 05: Management of Housekeeping, Engineering and Security Operations | |||
Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
Module 06: Management of Food and Beverage Operations | |||
Management of Food and Beverage Operations | 00:20:00 | ||
Module 07: Management of Service Quality in Hospitality Industry | |||
Management of Service Quality in Hospitality Industry | 00:20:00 | ||
Module 08: Marketing in Travel and Tourism Business | |||
Marketing in Travel and Tourism Business | 00:24:00 | ||
Module 09: Customer Satisfaction | |||
Customer Satisfaction | 00:23:00 | ||
Module 10: E-Hospitality and Technology | |||
E-Hospitality and Technology | 00:22:00 |
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