| Secretary & PA Diploma | |||
| Module 1: Introduction to Personal Assistant | 00:19:00 | ||
| Module 2: Business Telephone Skills | 00:20:00 | ||
| Module 3: Representing Your Boss and Company | 00:37:00 | ||
| Module 4: Mail Services and Shipping | 00:26:00 | ||
| Module 5: Travel Arrangements | 00:25:00 | ||
| Module 6: Organising Meeting and Conferences | 00:27:00 | ||
| Module 7: Time Management | 00:36:00 | ||
| Module 8: Record Keeping and Filing Systems | 00:29:00 | ||
| Module 9: Business Writing Skills | 00:41:00 | ||
| Module 10 :Organisational Skills | 00:26:00 | ||
| Module 11: Communication Skills | 00:26:00 | ||
| Module 12: Customer Service | 00:17:00 | ||
| Module 13: Effective Planning and Scheduling | 00:48:00 | ||
| Module 14: Invoicing/Petty Cash | 00:28:00 | ||
| Mock Exam | |||
| Mock Exam – Level 1 Help Desk Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Level 1 Help Desk Training | 00:20:00 | ||
| Assignment | |||
| Assignment – Secretary & PA Diploma | 00:00:00 | ||
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Skill Level
Duration
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