IT Support Technician Training
Last updated: June 27, 2024
Language: English
Flexible Schedule
Imagine transforming your curiosity about technology into a fulfilling career with our “IT Support Technician Training”. This comprehensive course covers everything from the basics of how people use computers to the intricacies of IT security threat mitigation. Whether you’re managing files or configuring network connectivity, each section is designed to build your confidence and competence in the IT field.
Dive into system hardware, device ports, and peripherals to understand the physical components that drive technology. Explore data storage, operating systems, and the art of setting up and configuring both PCs and mobile devices. Our curriculum ensures you grasp essential concepts like network and internet connectivity, IT troubleshooting, and software development.
By the end of this course, you’ll not only be proficient in managing application software and databases but also adept at computer maintenance and management. Get ready to embark on a journey that will equip you with the skills to excel as an IT support technician.
Learning Outcomes
- Master the setup and configuration of PCs and mobile devices.
- Gain a deep understanding of system hardware and peripherals.
- Develop skills in data storage, sharing, and file management.
- Learn to configure network and internet connectivity efficiently.
- Understand and implement IT security threat mitigation strategies.
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Why buy this IT Support Technician Training Course?
- Unlimited access to the course for a lifetime.
- Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
- Structured lesson planning in line with industry standards.
- Immerse yourself in innovative and captivating course materials and activities.
- Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
- Flexibility to complete the Course at your own pace, on your own schedule.
- Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
- Unlock career resources for CV improvement, interview readiness, and job success.
Certification
After studying the course materials of the IT Support Technician Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this IT Support Technician Training course for?
- Aspiring IT support technicians
- Individuals interested in computer maintenance
- Those wanting to understand operating systems
- Learners keen on IT security
- Enthusiasts of software development and implementation
Prerequisites
This IT Support Technician Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician Training was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
- IT Support Technician: £18,000 – £30,000 Annually
- Network Administrator: £25,000 – £45,000 Annually
- Systems Analyst: £30,000 – £50,000 Annually
- IT Security Specialist: £40,000 – £60,000 Annually
- Database Administrator: £35,000 – £55,000 Annually
- Software Developer: £35,000 – £60,000 Annually
Course Curriculum
| Section 01: How People Use Computers | |||
| The Case for Computer Literacy | 00:03:00 | ||
| Features Common to Every Computing Device | 00:02:00 | ||
| Common General-Purpose Computing Devices | 00:02:00 | ||
| Networks of Computing Devices | 00:04:00 | ||
| Remotely-Accessed Computer Systems | 00:04:00 | ||
| Specialized Computer Systems | 00:02:00 | ||
| Specialty I/O Devices | 00:01:00 | ||
| Section 02: System Hardware | |||
| CPUs | 00:03:00 | ||
| Passive and Active Cooling | 00:03:00 | ||
| RAM and Active Memory | 00:05:00 | ||
| Motherboards | 00:03:00 | ||
| Power Supplies | 00:03:00 | ||
| AMA – Ask Me Anything about System Hardware | 00:07:00 | ||
| Section 03: Device Ports and Peripherals | |||
| Ports and Connectors | 00:03:00 | ||
| General Use I/O Devices | 00:02:00 | ||
| AMA – Ask Me Anything about I/O, Ports and Peripherals | 00:07:00 | ||
| Section 04: Data Storage and Sharing | |||
| Basics of Binary | 00:04:00 | ||
| Storage Technologies | 00:04:00 | ||
| Mass Storage Variation | 00:03:00 | ||
| AMA – Ask Me Anything about Data Storage and Sharing | 00:07:00 | ||
| Section 05: Understanding Operating Systems | |||
| Operating System Functions | 00:04:00 | ||
| Operating System Interfaces | 00:05:00 | ||
| AMA – Ask Me Anything about Understanding OS’s | 00:05:00 | ||
| Section 06: Setting Up and Configuring a PC | |||
| Preparing the Work Area | 00:02:00 | ||
| Setting up a Desktop PC | 00:01:00 | ||
| Completing PC Setup | 00:04:00 | ||
| AMA – Ask Me Anything about Setting up and Configuring a PC | 00:09:00 | ||
| Section 07: Setting Up and Configuring a Mobile Device | |||
| Personalizing a Tablet | 00:08:00 | ||
| AMA – Ask Me Anything about Mobile Devices Part 1 | 00:07:00 | ||
| AMA – Ask Me Anything about Mobile Devices Part 2 | 00:07:00 | ||
| Section 08: Managing Files | |||
| File Management Tools | 00:02:00 | ||
| File Manipulation | 00:06:00 | ||
| Backups | 00:03:00 | ||
| AMA – Ask Me Anything about Managing Files | 00:08:00 | ||
| Section 09: Using and Managing Application Software | |||
| Walking Survey of Applications | 00:03:00 | ||
| Managing Applications | 00:03:00 | ||
| Applications and Extensions | 00:04:00 | ||
| AMA – Ask Me Anything about Working with Applications | 00:07:00 | ||
| Section 10: Configuring Network and Internet Connectivity | |||
| Wi-Fi Setup | 00:06:00 | ||
| Going High Speed | 00:03:00 | ||
| Setting Up and Sharing Printers | 00:05:00 | ||
| AMA – Ask Me Anything about Networks and Internet Connectivity Part 1 | 00:07:00 | ||
| AMA – Ask Me Anything about Networks and Internet Connectivity Part 2 | 00:05:00 | ||
| Section 11: IT Security Threat Mitigation | |||
| Physical Security | 00:05:00 | ||
| Dealing with Malware | 00:03:00 | ||
| Password Management | 00:03:00 | ||
| Clickworthy | 00:03:00 | ||
| Perils of Public Internet | 00:02:00 | ||
| AMA – Ask Me Anything about IT Threat Mitigation Part 1 | 00:07:00 | ||
| AMA – Ask Me Anything about IT Threat Mitigation Part 2 | 00:08:00 | ||
| Section 12: Computer Maintenance and Management | |||
| Power Management | 00:02:00 | ||
| Cleaning and Maintaining Computers | 00:02:00 | ||
| Trash it or Stash it? | 00:02:00 | ||
| AMA – Ask Me Anything about Computer Maintenance and Management | 00:11:00 | ||
| Section 13: IT Troubleshooting | |||
| Troubleshooting 101 | 00:03:00 | ||
| AMA – Ask Me Anything about Troubleshooting Computers Part 1 | 00:10:00 | ||
| AMA – Ask Me Anything about Troubleshooting Computers Part 2 | 00:11:00 | ||
| Section 14: Understanding Databases | |||
| Introduction to Databases | 00:06:00 | ||
| Database Details | 00:06:00 | ||
| AMA – Ask Me Anything about Databases | 00:06:00 | ||
| Section 15: Developing and Implementing Software | |||
| Introduction to Programming | 00:04:00 | ||
| Programming with a PBJ Sandwich | 00:08:00 | ||
| AMA – Ask Me Anything about Databases | 00:06:00 | ||
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This course includes:
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Skill Level
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Duration
4 hours, 54 minutes -
Students
30 Students