In a world where deceitful transactions lurk around every corner, the role of a Customer Service Fraud Officer is paramount. Our comprehensive course offers a deep dive into the universe of fraud, delineating its many faces and the best practices to counteract them. From understanding risk management to exploring the nuances of fraud detection and prevention, this curriculum provides a thorough foundation, culminating with insights into the UK’s legislative stance on fraudulent activities and the court processes.
Learning Outcomes
After studying the course materials of the Customer Service Fraud Officer there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Customer Service Fraud Officer does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Service Fraud Officer was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Module 01: Fraud & Fraud Officer | |||
Insurance Fraud | 00:35:00 | ||
Module 02: Risk Management | |||
Risk Management | 00:19:00 | ||
Module 03: Types of Fraud | |||
Types of Fraud | 00:21:00 | ||
Module 04: Fraud Prevention | |||
Fraud Prevention | 00:19:00 | ||
Module 05: Fraud Detection | |||
Fraud Detection | 00:20:00 | ||
Module 06: Fraud Evidence | |||
Fraud Evidence | 00:18:00 | ||
Module 07: Fraud Response | |||
Fraud Response | 00:20:00 | ||
Module 08: Fraud Investigations | |||
Fraud Investigations | 00:18:00 | ||
Module 09: UK Government Legislation & Court Process | |||
UK Government Legislation & Court Process | 00:19:00 |
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