Hotel Receptionist Training

Last updated: August 17, 2026
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Language: English
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Flexible Schedule

The Hotel Receptionist Training course is designed to provide learners with the essential skills needed to work confidently at a hotel front desk. It covers key areas such as guest check-in and check-out, reservations, customer service, telephone and email communication, handling enquiries, and managing guest records. Learners will also explore professional etiquette, problem-solving, and dealing with challenging situations. By the end of the course, students will be prepared to support smooth hotel reception operations and deliver a professional guest experience.

Course Curriculum

Section 01: Foundations of Hospitality The Receptionist’s Role
Module 01: Foundations of Hospitality The Receptionist’s Role 00:22:00
Section 02: Front Desk Operations Technology Essentials
Module 02: Front Desk Operations Technology Essentials 00:23:00
Section 03: Guest Service Excellence Advanced Communication
Module 03: Guest Service Excellence Advanced Communication 00:21:00
Section 04: Sales Revenue Awareness Guest Engagement
Module 04: Sales Revenue Awareness Guest Engagement 00:23:00
Section 05: Safety Security Legal Compliance at The Front Desk
Module 05: Safety Security Legal Compliance at The Front Desk 00:22:00
Section 06: Career Growth Teamwork Leadership in Hospitality
Module 06: Career Growth Teamwork Leadership in Hospitality 00:21:00
Hotel Receptionist Training
$26 $557.70 ex Vat 95% OFF
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