Delve into the heart of the banking industry with the “Bank Teller Essentials: Providing Top-Notch Banking Services” course. This comprehensive programme demystifies the vital roles and responsibilities of a bank teller, from account management to tackling fraud. Bolster your knowledge in currency handling, UK legal rights, and ethical issues. The modules lay a robust foundation, arming learners with competencies that go beyond the cashier’s counter to ensure excellent customer service.
Learning Outcomes
After studying the course materials of the Bank Teller Essentials: Providing Top-Notch Banking Services there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Bank Teller Essentials: Providing Top-Notch Banking Services does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Bank Teller Essentials: Providing Top-Notch Banking Services was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Module 01: Introduction to a Bank Teller | |||
Introduction to a Bank Teller | 00:09:00 | ||
Module 02: Skills and Abilities of a Bank Teller | |||
Skills and Abilities of a Bank Teller | 00:10:00 | ||
Module 03: Types of Bank Accounts and Opening Them | |||
Types of Bank Accounts and Opening Them | 00:16:00 | ||
Module 04: Mathematics Calculation for Bank Tellers | |||
Mathematics Calculation for Bank Tellers | 00:12:00 | ||
Module 05: Bookkeeping Guideline and Payment Methods | |||
Bookkeeping Guideline and Payment Methods | 00:17:00 | ||
Module 06: Cash Sorting in an Efficient Way | |||
Cash Sorting in an Efficient Way | 00:08:00 | ||
Module 07: How to Identify Counterfeit | |||
How to Identify Counterfeit | 00:08:00 | ||
Module 08: Function and Benefits of Currency Recyclers | |||
Function and Benefits of Currency Recyclers | 00:10:00 | ||
Module 09: Dealing with Frauds | |||
Dealing with Frauds | 00:15:00 | ||
Module 10: Safety Precautions for ATM (Automated Teller Machine) | |||
Safety Precautions for ATM (Automated Teller Machine) | 00:16:00 | ||
Module 11: Customer Services a Bank Teller Can Offer | |||
Customer Services a Bank Teller Can Offer | 00:14:00 | ||
Module 12: Rights and Obligations According to the UK Law | |||
Rights and Obligations According to the UK Law | 00:07:00 | ||
Module 13: Ethical Issues for a Bank Teller | |||
Ethical Issues for a Bank Teller | 00:07:00 |
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