The Hospitality Management Certificate and Recruitment Process course offer comprehensive training in hospitality management and the recruitment process. It covers modules on introduction to hospitality management, hotel industry overview, selection and recruitment processes, development and training, front office operations, housekeeping, engineering, security operations, food and beverage operations, service quality management, marketing in travel and tourism business, accounting, customer satisfaction, and e-hospitality and technology.
After studying the course materials of the Hospitality Management Certificate and Recruitment Process you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Hospitality Management Certificate and Recruitment Process was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Hospitality Management Certificate and Recruitment Process | |||
Module 01: Introduction to Hospitality Management | 00:24:00 | ||
Module 02: An Overview of Hotel Industry | 00:18:00 | ||
Module 03: The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
Module 04: The Process of Development and Training in Hospitality Industry | 00:24:00 | ||
Module 05: Management of Front Office Operations | 00:19:00 | ||
Module 06: Management of Housekeeping, Engineering and Security Operations | 00:27:00 | ||
Module 07: Management of Food and Beverage Operations | 00:20:00 | ||
Module 08: Management of Service Quality in Hospitality Industry | 00:20:00 | ||
Module 09: Marketing in Travel and Tourism Business | 00:24:00 | ||
Module 10: Accounting in Hospitality Industry | 00:26:00 | ||
Module 11: Customer Satisfaction | 00:23:00 | ||
Module 12: E-Hospitality and Technology | 00:22:00 | ||
Mock Exam | |||
Mock Exam – Hospitality Management Certificate and Recruitment Process | 00:20:00 | ||
Final Exam | |||
Final Exam – Hospitality Management Certificate and Recruitment Process | 00:20:00 |
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