Hotel Concierge Certification

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Hotel Concierge Certification

Level: Intermediate
Modules: 8 Modules
Duration: 2 hours, 1 minute
Students: 45

Overview

The Hotel Concierge Certification course provides a comprehensive understanding of concierge services in the hospitality industry. It covers topics such as types of concierge services, necessary skills for a concierge, principles for a successful concierge service business, customer service delivery, work environment and etiquettes, as well as emergency measures for a hotel concierge.

Learning Outcomes:

Gain a deep understanding of the role and responsibilities of a hotel concierge.
Learn about different types of concierge services and their specific requirements.
Develop essential skills for providing exceptional customer service as a concierge.
Understand the principles and best practices for running a successful concierge service business.
Acquire knowledge of proper etiquettes and protocols in the concierge work environment.
Learn emergency measures and protocols to handle various situations as a hotel concierge.

Why buy this Hotel Concierge Certification?

Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home

Certification

After studying the course materials of the Hotel Concierge Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.

Who is this course for?

This Hotel Concierge Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.

Prerequisites

This Hotel Concierge Certification was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Career path

As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Concierge Certification is a great way for you to gain multiple skills from the comfort of your home.

Course Curriculum

Module 01: Understanding the Service
	Understanding the Service	00:12:00
Module 02: Types of Concierge Services
	Types of Concierge Services	00:19:00
Module 03: Necessary Skills for Any Concierge
	Necessary Skills for Any Concierge	00:26:00
Module 04: Principles for a Concierge Service Business
	Principles for a Concierge Service Business	00:20:00
Module 05: Delivering Customer Service
	Delivering Customer Service	00:13:00
Module 06: Concierge Work Environment and Etiquettes
	Concierge Work Environment and Etiquettes	00:18:00
Module 07: Emergency Measures for a Hotel Concierge
	Emergency Measures for a Hotel Concierge	00:13:00
Assignment
	Assignment – Hotel Concierge Certification	00:00:00