Feeling frustrated with your current path? Do you dream of a dynamic career in technology? Look no further! Our Level 1 IT Support Help Desk Technician course equips you with the foundational skills to thrive in it support jobs sector. You’ll gain a comprehensive understanding of information technology (IT) support and services through a captivating blend of theory and practical exercises.
This beginner-friendly course empowers you to launch your IT career with confidence. Master essential modules like communication and networking and delve into database storage and project management. By the end, you’ll be well-equipped to tackle IT support jobs and contribute meaningfully to the ever-evolving world of technology.
After studying the course materials of the Diploma in IT Skills and Technology you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Diploma in IT Skills and Technology was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Level 1 - IT Support Help Desk Technician | |||
Module 01: Introduction: A Transforming Technology | 00:30:00 | ||
Module 02: Importance of Information Technology | 00:10:00 | ||
Module 03: Communication and Network | 00:30:00 | ||
Module 04: Future Skills Required in Information Technology | 00:15:00 | ||
Module 05: Technology as a Foundation Skill Area | 00:10:00 | ||
Module 06: Word Processing Software | 00:30:00 | ||
Module 07: Presentation Software | 00:30:00 | ||
Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) | 00:15:00 | ||
Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) | 00:25:00 | ||
Module 10: Storing Database | 00:25:00 | ||
Module 11: Information Technology Project Management | 00:20:00 | ||
Mock Exam | |||
Mock Exam – Level 1 – IT Support Help Desk Technician | 00:20:00 | ||
Final Exam | |||
Final Exam – Level 1 – IT Support Help Desk Technician | 00:20:00 | ||
Order your Certificate | |||
Order your Certificate5 | 00:00:00 |
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