Unlock a world of opportunities with our course, “Managing Quality and Service Delivery“. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course’s end, you’ll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service.
After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
|Module 01: Understanding stakeholder|
|Module 02: Service delivery & Quality|
|Service delivery & Quality||00:14:00|
|Module 03: Concept of continuous improvement|
|Concept of continuous improvement||00:15:00|
|Module 04: Need for Continuous Improvement|
|Need for Continuous Improvement||00:15:00|
|Module 05: Managing Quality|
|Module 06: Theories of Quality|
|Theories of Quality||00:15:00|
|Module 07: Team Building & Responsibilities|
|Team Building & Responsibilities||00:15:00|$427.70 ex Vat