| Module 01: Introduction to Retail Associate | |||
| Introduction to Retail Associate | 00:15:00 | ||
| Module 02: Qualities of a Retail Associate | |||
| Qualities of a Retail Associate | 00:23:00 | ||
| Module 03: Retail Psychology | |||
| Retail Psychology | 00:12:00 | ||
| Module 04: Importance of Consumer Behaviour | |||
| Importance of Consumer Behaviour | 00:10:00 | ||
| Module 05: The Importance of Communicating with Customers | |||
| The Importance of Communicating with Customers | 00:18:00 | ||
| Module 06: Taking Trends and Targeting Customers Effectively | |||
| Taking Trends and Targeting Customers Effectively | 00:10:00 | ||
| Module 07: The Sales Process and Dealing with Customers at the Checkout | |||
| The Sales Process and Dealing with Customers at the Checkout | 00:10:00 | ||
| Module 08: Consumer Rights Act | |||
| Consumer Rights Act | 00:16:00 | ||
| Module 09: Introduction to Visual Merchandising | |||
| Introduction to Visual Merchandising | 00:16:00 | ||
| Module 10: In-Store Design | |||
| In-Store Design | 00:18:00 | ||
| Module 11: Exterior Design | |||
| Exterior Design | 00:20:00 | ||
| Module 12: Health & Safety for Retail Stores | |||
| Health & Safety for Retail Stores | 00:20:00 | ||
| Module 13: Management Skills for Leading Your Team | |||
| Management Skills for Leading Your Team | 00:17:00 | ||
| Assignment | |||
| Assignment – Retail Associate Certificate | 00:00:00 | ||
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Skill Level
Duration
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