Dive deep into the captivating world of telephonic commerce with our course, “Telesales Executive Training: Excellence in Sales Communication.” In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales.
Learning Outcomes
This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
Module 01: Introduction to Telesales | |||
Introduction to Telesales | 00:13:00 | ||
Module 02: Prospecting and Lead Generation | |||
Prospecting and Lead Generation | 00:15:00 | ||
Module 03: Sales Techniques and Strategies | |||
Sales Techniques and Strategies | 00:18:00 | ||
Module 04: Call Preparation | |||
Call Preparation | 00:08:00 | ||
Module 05: Call Response | |||
Call Response | 00:11:00 | ||
Module 06: Staging the Call | |||
Staging the Call | 00:11:00 | ||
Module 07: Dealing with Difficult Situations | |||
Dealing with Difficult Situations | 00:11:00 | ||
Module 08: Closing the Call | |||
Closing the Call | 00:09:00 | ||
Module 09: Telephone Etiquette | |||
Telephone Etiquette | 00:23:00 | ||
Module 10: Sales Metrics and Performance Management | |||
Sales Metrics and Performance Management | 00:14:00 |
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