Learn the secrets to delivering excellent customer service and gain an insight into how the retail industry works, with the Understanding Retail and Operations Management Strategies!
This course is perfect for anyone looking to establish a successful career in the retail sector. It covers fundamental retail operations, retail etiquettes and best practices, ideal for those who are new to the industry.
Ensure your career gets off to a great start with the proper training you need to excel in any retail environment and gain a recognised qualification from the comfort of your own home!
After studying the course materials of the Understanding Retail and Operations Management Strategies you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Understanding Retail and Operations Management Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.
This Understanding Retail and Operations Management Strategies was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Understanding Retail and Operations Management Strategies is a great way for you to gain multiple skills from the comfort of your home.
Understanding Retail and Operations Management Strategies | |||
Module 01 | |||
Introduction to Retail Management | 00:30:00 | ||
Handling Merchandise in Retail Management | 00:30:00 | ||
Structure of Your Business | 01:00:00 | ||
The Sales Process and Checkout | 00:30:00 | ||
POS (Point of Sale) Retail System | 00:15:00 | ||
Module 02 | |||
Importance of Consumer Behaviour | 00:30:00 | ||
Importance of Communication in Retail Industry | 00:15:00 | ||
Effective Inventory Management | 01:00:00 | ||
Choosing a Retail Store Location | 00:30:00 | ||
Retail Psychology | 00:30:00 | ||
Manage Your Suppliers | 00:30:00 | ||
Negotiate The Right Deal With Suppliers | 00:30:00 | ||
Module 03 | |||
Develop Store Security Procedures | 00:15:00 | ||
Management Skills For Leading Your Team | 00:15:00 | ||
Retail Marketing | 00:15:00 | ||
Role of Coupons in Retail Marketing | 00:15:00 | ||
Retail Brand Management | 00:15:00 | ||
Health And Safety Obligations For Retailers | 00:15:00 | ||
Consumer Rights Act | 00:30:00 | ||
Mock Exam | |||
Mock Exam – Understanding Retail and Operations Management Strategies | 00:20:00 | ||
Final Exam | |||
Final Exam – Understanding Retail and Operations Management Strategies | 00:20:00 |
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