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The “Dealing With Difficult People – Diploma” course offers a transformative learning experience, designed to equip you with the skills to navigate and manage challenging interpersonal interactions effectively. This course is not merely an educational pursuit; it’s a journey towards personal and professional growth. Beginning with the fundamentals of understanding difficult behaviour, the curriculum progresses through foundational tips and tools, providing a deep dive into the psychology behind challenging interactions. Each module is crafted to build upon the last, ensuring a comprehensive understanding of the subject.
From exploring the dynamics of difficult relationships in Module 04 to discovering practical solutions in Module 05, the course is tailored to offer actionable strategies. The “Problem-Solving” module stands out as a pinnacle of learning, equipping you with the techniques to resolve conflicts adeptly. Concluding with final notes and a bonus video on dealing with emotions and anger, this course offers a well-rounded approach to mastering the art of dealing with difficult people in any setting, be it personal or professional.
Learning Outcomes
This Dealing With Difficult People – Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
Dealing With Difficult People - Diploma | |||
Module 01: Difficult Promo | 00:06:00 | ||
Module 02: Fundamentals | 00:08:00 | ||
Module 03: Foundational Tips and Tools | 00:16:00 | ||
Module 04: Difficult People – Relationships | 00:13:00 | ||
Module 05: Difficult People – Solutions | 00:13:00 | ||
Module 06: Problem – Solving | 00:14:00 | ||
Module 07: Final Notes and Tips | 00:10:00 | ||
Module 08: Bonus Video – dealing With Emotions & Anger | 00:10:00 | ||
Assignment | |||
Assignment – Dealing With Difficult People – Diploma | 00:00:00 |
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