Embark on a journey to mastery in the transformative sphere of management with our course, “Managing Change and Continual Improvement.” The immersive curriculum casts a spotlight on the intrinsic and dynamic methods essential for pioneering sustainable transformations within an organisation. Navigate through the turbulent seas of organisational change, where the only constant is the perpetual need for adaptation and elevation. This course encapsulates the essence of melding steadfast managerial practices with innovative continuous improvement (CI) initiatives, crafting a tapestry that guides leaders in maintaining both stability and evolutionary progression in their organisations.
Delve deeper into the world where change is not only embraced but cultivated, and learn to identify the pivotal moments that signal the need for a CI initiative through the exploration of six key indicators. Through this voyage of learning, not only do you decipher the codes of transformation but also weave them into your managerial tapestry, ensuring that every stitch represents a stride towards perpetual enhancement and organisational growth. Moreover, by exploring various strategies, your leadership narrative will be embellished with the acumen to pinpoint opportunities, forge novel pathways, and thus, turn potential disruption into a chariot of organisational advancement.
Learning Outcomes
After studying the course materials of the Managing Change and Continual Improvement there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Managing Change and Continual Improvement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Change and Continual Improvement was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Introduction | |||
Introduction | 00:04:00 | ||
The Fundamentals Of Continuous Improvement | |||
What is Continuous Improvement (CI)? | 00:04:00 | ||
Continuous Improvement vs. Business Improvement | 00:02:00 | ||
Purpose of Continuous Improvement | 00:03:00 | ||
Benefits of Continuous Improvement | 00:01:00 | ||
Methodologies and approaches | 00:03:00 | ||
The 6 Key Indicators A CI Initiative Is Required | |||
SLAs & KPIs | 00:04:00 | ||
CSAT & ESAT | 00:04:00 | ||
Employee turnover | 00:03:00 | ||
Colleague data | 00:04:00 | ||
Error & issue logs | 00:04:00 | ||
Control metrics | 00:05:00 | ||
The 6 Tools To Use When Launching A CI Initiative | |||
6 tools – Introduction | 00:01:00 | ||
PDCA | 00:04:00 | ||
Kaizen Workshop | 00:05:00 | ||
Audit | 00:04:00 | ||
Gemba Walk | 00:05:00 | ||
Training8 | 00:05:00 | ||
Process owner | 00:04:00 | ||
Other Points To Consider | |||
Importance of the team | 00:03:00 | ||
Importance of communication8 | 00:05:00 | ||
Importance of tools | 00:04:00 | ||
Who conducts Continuous Improvement? | 00:02:00 | ||
Lean & Six Sigma: An introduction | 00:03:00 | ||
Case study | 00:05:00 | ||
Close Out | |||
Close out | 00:05:00 | ||
Assignment | |||
Assignment – Managing Change and Continual Improvement | 00:00:00 |
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