Enhance your receptionist skills with this comprehensive diploma course. Delve into various modules covering essential aspects of reception and office management. Learn business telephone etiquette, travel arrangement skills, time management, and effective communication. Acquire advanced MS Excel proficiency for data management. From customer service to business writing, this course equips you with the knowledge and skills needed to excel as a receptionist.
Learning Outcomes:
Master essential receptionist duties and etiquette.
Develop effective business telephone skills.
Learn to represent your employer and company professionally.
Gain proficiency in mail services, shipping, and travel arrangements.
Enhance time management and organizational skills.
Strengthen communication and customer service abilities.
Acquire proficiency in Microsoft Excel, from text and mathematical formulas to advanced functions.
Learn Power Query and Excel keyboard shortcuts for efficient data management.
Why buy this Receptionist Diploma?
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
Certification
After studying the course materials of the Receptionist Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this course for?
This Receptionist Diploma course is ideal for
Aspiring receptionists seeking comprehensive training.
Office professionals looking to enhance their skills.
Individuals aiming to excel in administrative roles.
Those interested in improving their Microsoft Excel proficiency.
Prerequisites
This Receptionist Diploma was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
Receptionist – Average Salary: £18,000 – £25,000 per year.
Administrative Assistant – Average Salary: £18,000 – £25,000 per year.
Office Coordinator – Average Salary: £20,000 – £28,000 per year.
Customer Service Representative – Average Salary: £18,000 – £25,000 per year.
Data Entry Clerk – Average Salary: £18,000 – £25,000 per year.
Receptionist Diploma | |||
Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
Module 2: Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | 00:34:00 | ||
Module 4: Mail Services and Shipping | 00:25:00 | ||
Module 5: Travel Arrangements | 00:24:00 | ||
Module 6: Organising Meeting and Conferences | 00:25:00 | ||
Module 7: Time Management | 00:35:00 | ||
Module 8: Record Keeping and Filing Systems | 00:28:00 | ||
Module 9: Business Writing Skills | 00:40:00 | ||
Module 10: Organisational Skills | 00:25:00 | ||
Module 11: Communication Skills | 00:25:00 | ||
Module 12: Customer Service | 00:16:00 | ||
Module 13: Effective Planning and Scheduling | 00:46:00 | ||
Module 14: Invoicing/Petty Cash | 00:27:00 | ||
Module 15: Business Environment | 00:19:00 | ||
Advanced MS Excel | |||
How to Get the most of the course | 00:01:00 | ||
Text formulas in Excel | 00:08:00 | ||
Text Formulas Exercise | 00:01:00 | ||
Text Formulas Exercise (answers) | 00:01:00 | ||
Mathematical Formulas In Excel | 00:04:00 | ||
Mathematical Formulas Exercise | 00:01:00 | ||
Mathematical Formulas Exercise (answers) | 00:01:00 | ||
Date and Time Formulas In Excel | 00:06:00 | ||
Date and Time Formulas Exercise | 00:01:00 | ||
Date and Time Exercise Formulas (answers) | 00:01:00 | ||
Logic Formulas In Excel | 00:12:00 | ||
Logic Formula Exercise | 00:01:00 | ||
Logic Formula Exercise (answers) | 00:01:00 | ||
Financial Formula In Excel | 00:06:00 | ||
Financial Formula Exercise | 00:01:00 | ||
Financial Formula Exercise (answers) | 00:02:00 | ||
Informational Formula In Excel | 00:04:00 | ||
Informational Formula Exercise | 00:01:00 | ||
Informational Formula Exercise (answers) | 00:01:00 | ||
Getting Traffic To Your Site | 01:00:00 | ||
Menu Example with Excel Vlookup | 00:08:00 | ||
Wildcard Search with Excel Vlookup | 00:09:00 | ||
Looking to the Left with Excel Vlookup | 00:17:00 | ||
2-Way Lookup | 00:14:00 | ||
Comparing Lists with Excel Vlookup | 00:03:00 | ||
Microsoft Excel Vlookup Tips and Tricks | 00:14:00 | ||
Power Query Intro and Excel version | 00:03:00 | ||
Excel Power Query – Introduction | 00:03:00 | ||
Enabling M in Power Query | 00:02:00 | ||
Transform Data – Trim in Excel Power Query | 00:05:00 | ||
Transform Data – Format Dates and Values in Excel Power Query | 00:02:00 | ||
Simple Expressions | 00:08:00 | ||
Simple Expressions – Nested Expressions | 00:03:00 | ||
Transform Data – Parsing URLs in Excel Power Query | 00:05:00 | ||
Variables | 00:08:00 | ||
Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
Table Excel Keyboard Shortcuts | 00:02:00 | ||
Editing Excel Keyboard Shortcuts | 00:05:00 | ||
Formula Excel Keyboard Shortcuts | 00:03:00 | ||
Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
Mock Exam | |||
Mock Exam – Office Admin and Reception | 00:20:00 | ||
Final Exam | |||
Final Exam – Office Admin and Reception | 00:20:00 |
Dive into the sweet and intricate world of pastry making with Patisserie Essentials! This comprehensive course unravels the artistry behind …
1
Are you drawn to the intricate dance of governance, policy, and power? Do you yearn to understand the mechanisms that …
1
Do you have a passion for helping others and making a real difference in their lives? Consider a career as …
1