Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field.
Learning Outcomes:
Understand different types of telemarketing and their applications.
Master business practices and professionalism in telephone communication.
Enhance verbal communication techniques to engage and connect with customers.
Learn customer profiling and strategies to serve and delight clients.
Develop effective questioning and objection-handling skills.
Explore the art of sales by phone, closing techniques, and message taking.
Gain proficiency in developing and perfecting telemarketing scripts.
Acquire negotiation skills and strategies for successful customer interactions.
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.
Aspiring Telemarketers and Sales Professionals.
Individuals Seeking to Enhance Their Telephone Communication Skills.
Sales Representatives Interested in Mastering Telemarketing Techniques.
Business Owners and Entrepreneurs Looking to Boost Their Sales Skills.
This Telemarketing was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Telemarketer – $25,000 to $45,000/year.
Sales Representative – $30,000 to $60,000/year.
Business Development Executive – $40,000 to $70,000/year.
Sales Manager – $50,000 to $90,000/year.
Telemarketing Campaign Manager – $60,000 to $100,000/year.
Telemarketing | |||
Telemarketing and Types of Telemarketing | 00:18:00 | ||
Business Practice | 01:00:00 | ||
What’s Missing in Telephone Communication? | 00:15:00 | ||
Verbal Communication Techniques | 00:15:00 | ||
Who are Your Customers? | 00:15:00 | ||
To Serve and Delight | 00:05:00 | ||
Did You Hear Me? | 00:15:00 | ||
Asking the Right Questions | 00:15:00 | ||
Saying No | 00:05:00 | ||
Sales by Phone | 00:10:00 | ||
Taking Messages | 00:05:00 | ||
Staying Out of Voice Mail Jail | 00:05:00 | ||
Closing Down the Voice | 00:10:00 | ||
Cold and Warm Calls | 00:15:00 | ||
Developing a Script | 00:15:00 | ||
Perfecting the Script | 00:15:00 | ||
Handling Objections | 00:30:00 | ||
Negotiation Techniques | 00:15:00 | ||
It’s More Than Just a Phase | 00:15:00 | ||
Phone Tag and Getting the Call Back | 00:15:00 | ||
Stress Busting | 00:05:00 | ||
Campaign Delivery | 01:00:00 | ||
Assignment | |||
Assignment – Telemarketing | 00:00:00 |
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