In an evolving corporate landscape, the course “Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3” emerges as a beacon for promoting harmony and assurance. At the very heart of every workplace is its culture, and the quality of this environment defines not just its productivity but the well-being of its associates. This “Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3” dives deep into the subtle layers of workplace behaviour, enabling participants to recognise, address, and ultimately prevent undesirable conduct. From understanding the rudiments of workplace harassment to mastering the complicated art of conflict resolution, this course offers a holistic blueprint for fostering a respectful and safe work environment.
Navigating the workplace isn’t merely about being skilled at one’s job; it’s also about ensuring that everyone feels safe, valued, and free from intimidation or harm. This course deciphers the shadows of negative behaviours such as bullying, sexual harassment, and other forms of workplace maltreatment, offering both employees and employers tools to assess, address, and alleviate such situations. By the end of the course, participants will be well-equipped with a thorough knowledge of establishing robust policies and procedures to preclude violence and harassment, ensuring that everyone can focus on their tasks in a harmonious atmosphere.
But beyond recognition and prevention, the course emphasises a proactive approach. Mediation and conflict resolution emerge as prime skills in the curriculum, familiarising participants how to mediate disputes amicably, prevent escalation, and secure the wellbeing of all involved. Every segment, from the initial interview process to the aftermath of incidents, is meticulously explored, ensuring that every learner leaves with a comprehensive understanding and the confidence to champion positive change in their workplace.
Learning Outcomes
This Certificate in Workplace Violence, Harassment and Conflict Resolution Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
Endorsed Certificate of Achievement from the Quality Licence Scheme
Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10.
Endorsement
The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.
Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.
Workplace Management: Violence | |||
What Is Workplace Harassment? | 00:11:00 | ||
Identifying the Bully | 00:10:00 | ||
How to Handle Workplace Violence | 00:09:00 | ||
Risk Assessment (I) | 00:08:00 | ||
Risk Assessment (II) | 00:07:00 | ||
Being the Victim | 00:06:00 | ||
Checklist for Employers | 00:09:00 | ||
Interview Process | 00:06:00 | ||
Investigation Process | 00:10:00 | ||
Developing a Workplace Harassment Policy | 00:10:00 | ||
Workplace Management: Harassment | |||
The Background | 00:12:00 | ||
Developing an Anti-Harassment Policy | 00:10:00 | ||
Policies in the Workplace | 00:12:00 | ||
Proper Procedures in the Workplace | 00:19:00 | ||
False Allegations | 00:09:00 | ||
Other Options | 00:06:00 | ||
Sexual Harassment | 00:07:00 | ||
Mediation | 00:08:00 | ||
Conflict Resolution | 00:07:00 | ||
The Aftermath | 00:07:00 | ||
Order your QLS Endorsed Certificate | |||
Order your QLS Endorsed Certificate | 00:00:00 |
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