The Hotel Concierge Certification course provides a comprehensive understanding of concierge services in the hospitality industry. It covers topics such as types of concierge services, necessary skills for a concierge, principles for a successful concierge service business, customer service delivery, work environment and etiquettes, as well as emergency measures for a hotel concierge.
After studying the course materials of the Hotel Concierge Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Hotel Concierge Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.
This Hotel Concierge Certification was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Concierge Certification is a great way for you to gain multiple skills from the comfort of your home.
Module 01: Understanding the Service | |||
Understanding the Service | 00:12:00 | ||
Module 02: Types of Concierge Services | |||
Types of Concierge Services | 00:19:00 | ||
Module 03: Necessary Skills for Any Concierge | |||
Necessary Skills for Any Concierge | 00:26:00 | ||
Module 04: Principles for a Concierge Service Business | |||
Principles for a Concierge Service Business | 00:20:00 | ||
Module 05: Delivering Customer Service | |||
Delivering Customer Service | 00:13:00 | ||
Module 06: Concierge Work Environment and Etiquettes | |||
Concierge Work Environment and Etiquettes | 00:18:00 | ||
Module 07: Emergency Measures for a Hotel Concierge | |||
Emergency Measures for a Hotel Concierge | 00:13:00 | ||
Assignment | |||
Assignment – Hotel Concierge Certification | 00:00:00 |
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