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In today’s competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our “Advanced Diploma in Quality Management and Strategic Training – ISO 9001 at QLS Level 7” course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices.
Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it’s an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement.
Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management.
This Advanced Diploma in Quality Management and Strategic Training – ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training – ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC’s, Mac’s, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training – ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8.
Endorsed Certificate of Achievement from the Quality Licence Scheme
Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10.
Endorsement
The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.
Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.
Course Structure | |||
Course Structure | 00:07:00 | ||
Critical Definitions | |||
What is Quality | 00:02:00 | ||
What is ISO | 00:08:00 | ||
What is a System – Management System | 00:02:00 | ||
What is Policy – Quality Policy | 00:06:00 | ||
What is Vision, Mission & Strategy | 00:03:00 | ||
QA Vs QC | 00:06:00 | ||
Effectiveness Vs Efficiency | 00:06:00 | ||
Verification Vs Validation | 00:11:00 | ||
Conformity Vs Nonconformity Vs Defect | 00:04:00 | ||
Correction Vs Corrective Action Vs Preventive Action | 00:08:00 | ||
Risk & Preventive Action | 00:06:00 | ||
What is Competence | 00:03:00 | ||
What is the Context of the Organization | 00:05:00 | ||
Who are the Interested parties | 00:03:00 | ||
What are the Needs & expectations | 00:05:00 | ||
Management System Requirements | 00:01:00 | ||
Who is a customer | 00:02:00 | ||
What is Customer Satisfaction | 00:06:00 | ||
Product Vs Service Vs Process | 00:05:00 | ||
Document Vs Record | 00:06:00 | ||
What is Customer Complaint | 00:02:00 | ||
Measuring Vs Monitoring Vs Performance | 00:02:00 | ||
Who is Responsible | |||
Who is Responsible | 00:12:00 | ||
Responsibility Vs Accountability | 00:02:00 | ||
Quality Management Principles | |||
Quality Management Principles | 00:17:00 | ||
Major Changes | |||
ISO 9001:2015 Core Concepts | 00:08:00 | ||
Major terminology Differences | 00:04:00 | ||
Documented Information | 00:07:00 | ||
Major changes – Organizational Knowledge | 00:05:00 | ||
Major changes – Risk Based Thinking | 00:06:00 | ||
Process Approach | |||
Process Approach Concept-1 | 00:04:00 | ||
What is PDCA | 00:05:00 | ||
Process Approach Concept-2 | 00:03:00 | ||
Process Approach in ISO 9001:2015 | 00:04:00 | ||
Key Benefits | 00:07:00 | ||
PDCA in ISO 9001 2015 | 00:10:00 | ||
Context of the Organization | |||
Understanding the Organization and its Context | 00:08:00 | ||
Internal & External issues | 00:03:00 | ||
SWOT Analysis | 00:06:00 | ||
Interested Parties & their Needs & Expectations | 00:03:00 | ||
KANO Model | 00:10:00 | ||
Understanding the context – Summary | 00:08:00 | ||
Choosing your Strategic Objective | 00:05:00 | ||
Strategic Map Examples-1 | 00:03:00 | ||
Strategic Planning Process | 00:06:00 | ||
What is a Vision | 00:06:00 | ||
How to Create a Vision Statement | 00:08:00 | ||
What is a Mission | 00:06:00 | ||
SMART GOAL | 00:06:00 | ||
SMART Goal Example | 00:04:00 | ||
Strategic Map Examples-2 | 00:10:00 | ||
Context Chapter Summary | 00:07:00 | ||
Quality Objectives | |||
Quality Objectives & Planning | 00:05:00 | ||
ISO & SMART | 00:02:00 | ||
Objectives Origin | 00:06:00 | ||
Objectives Examples | 00:07:00 | ||
Goal Vs Objective-1 | 00:07:00 | ||
Goal Vs Objective Example | 00:02:00 | ||
Goal Vs Objective-2 | 00:10:00 | ||
Performance Evaluation | |||
Performance Evaluation in ISO 9001:2015 | 00:10:00 | ||
Customer Satisfaction | 00:06:00 | ||
Analysis & Evaluation | 00:12:00 | ||
Key Performance Indicators | 00:08:00 | ||
Dashboard Examples | 00:07:00 | ||
Management Review Meetings | 00:11:00 | ||
Improvement | 00:16:00 | ||
Nonconformity & Corrective Action | 00:06:00 | ||
Nonconformity & Corrective Action Example | 00:06:00 | ||
Nonconformity & Corrective Action Origin | 00:06:00 | ||
Continual Improvement | 00:01:00 | ||
Analysis Mindset | 00:09:00 | ||
Quantitative Vs Qualitative | 00:16:00 | ||
Now What | |||
Now What? | 00:11:00 | ||
Course Summary | 00:10:00 | ||
Helpful Tools | |||
SIPOC | 00:06:00 | ||
Flowcharts | 00:04:00 | ||
Control Charts | 00:04:00 | ||
Cause and Effect Diagram | 00:06:00 | ||
Pareto Chart | 00:07:00 | ||
5 WHYs | 00:03:00 | ||
Other Tools | 00:08:00 | ||
Finally! | 00:01:00 | ||
See you soon | |||
Bonus Lecture | 00:02:00 | ||
Assignment | |||
Assignment – Advanced Diploma in Quality Management and Strategic Training – ISO 9001 at QLS Level 7 | 04:00:00 | ||
Order your QLS Endorsed Certificate | |||
Order your QLS Endorsed Certificate | 00:00:00 |
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